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Dones i feminismes

Menu navigation instructions

Instructions for screen readers and keyboard users

This menu requires arrow keys to be able to use it. The menu has up to three levels:

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  • Third level: sub-options for elements from the second level

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  • Use the Escape key to get back to the second level.
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  • Who we are
    Who we are
    • A feminist city
      • A feminist city
      • A feminist city
      • Management of Feminism, Gender Transversality and LGTBI services
      • Barcelona Women’s Council
      • Strategic lines
  • Services and programs
    Services and programs
    • Citizen help and information services
    • Prevention and awareness-raising programmes
    • Promotional actions
  • Gender policies
    Gender policies
    • Gender mainstreaming strategy
    • Scope of application
    • Gender in numbers
    • Feminist methodology booklets
  • BCN free from sexist violence
    BCN free from sexist violence
    • Channels for addressing gender violence
    • Detecting gender violence
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    • 25th International Day for the Elimination of Violence against Women
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  • Who we are
    Who we are
    • A feminist city
      • A feminist city
      • A feminist city
      • Management of Feminism, Gender Transversality and LGTBI services
      • Barcelona Women’s Council
      • Strategic lines
  • Services and programs
    Services and programs
    • Citizen help and information services
    • Prevention and awareness-raising programmes
    • Promotional actions
  • Gender policies
    Gender policies
    • Gender mainstreaming strategy
    • Scope of application
    • Gender in numbers
    • Feminist methodology booklets
  • BCN free from sexist violence
    BCN free from sexist violence
    • Channels for addressing gender violence
    • Detecting gender violence
  • Days and conferences
    Days and conferences
    • International events
    • 8M International Women's Day
    • 25th International Day for the Elimination of Violence against Women
  • Resources
  1. Home
  2. / Services and programs
  3. / Citizen help and information services

Assistance, Recovery and Shelter Service (SARA)

It is a municipal service that offers specific and specialized outpatient care to people who are experiencing or have suffered gender violence. It also provides advice to professional staff and people close to the victims.

The Care, Recovery and Reception Service supports all women, children and adolescents without discrimination based on age, physical and mental health status, disability, legal situation, sexual orientation or origin, in aspects such as:

  • Information and advice.
  • Personalized and comprehensive treatment throughout the process of recovery from the violence experienced, always based on the needs of the person being treated.
  • Access to protection resources and specific resources for gender-based violence in situations of high or moderate risk.
  • Job placement service.

SARA Jove

Offers a specific mobile services for children aged 12 to 17 who are victims of gender violence.

900 922 357

  • Atenció presencial general: cal concertar cita prèvia al telèfon 900 922 357 (telèfon gratuït). Horari: de dilluns a divendres, de 9.00 a 14.00 hores, i de dilluns a dijous, de 16.00 a 19.00 hores.
  • Atenció presencial d’urgència: de 9.00 a 13.00 hores, de dilluns a divendres, sense cita prèvia (c. Marie Curie, 16).

Més informació

  • Recomanacions per a la prevenció de les violències masclistes en els entorns digitals (PDF 755 KB)
  • Díptic del SARA (PDF 191.57 KB)

Related services

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    Women’s Support and Information Points (PIADs)

    Local municipal services that offer information, care and advice. You have a PIAD in each district.

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    Municipal Unit against Human Trafficking (UTEH)

    It provides comprehensive care to victims, whatever the purpose, and advises social and professional entities that require it.

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    Plural Masculinities Centre

    Municipal facility aimed at promoting a plural, positive and diverse perspective on masculinities.

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